Privacy policy
This Privacy
Policy describes how smartbuyerjournal (the "Site", "we",
"us", or "our") collects, uses, and discloses your personal
information when you visit, use our services, or make a purchase
from smartbuyerjournal.com (the "Site") or otherwise communicate
with us regarding the Site (collectively, the "Services"). For
purposes of this Privacy Policy, "you" and "your" means you as the
user of the Services, whether you are a customer, website visitor,
or another individual whose information we have collected pursuant
to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to
reflect changes to our practices or for other operational, legal, or
regulatory reasons. We will post the revised Privacy Policy on the
Site, update the "Last updated" date and take any other steps
required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the
past 12 months personal information about you from a variety of
sources, as set out below. The information that we collect and use
varies depending on how you interact with us.
In addition to the specific uses set out below, we may use
information we collect about you to communicate with you, provide
or improve or improve the Services, comply with any applicable
legal obligations, enforce any applicable terms of service, and to
protect or defend the Services, our rights, and the rights of our
users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on
how you interact with our Site and use our Services. When we use the
term "personal information", we are referring to information that
identifies, relates to, describes or can be associated with you. The
following sections describe the categories and specific types of
personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may
include:
- Contact details including your
name, address, phone number, and email.
- Order information including
your name, billing address, shipping address, payment
confirmation, email address, and phone number.
- Account information including
your username, password, security questions and other
information used for account security purposes.
- Customer support information
including the information you choose to include in
communications with us, for example, when sending a message
through the Services.
Some features of the Services may require you to directly
provide us with certain information about yourself. You may
elect not to provide this information, but doing so may prevent
you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your
interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies
("Cookies").
Usage Data may include information about how you access and use our
Site and your account, including device information, browser
information, information about your network connection, your IP
address and other information regarding your interaction with the
Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties,
including from vendors and service providers who may collect
information on our behalf, such as:
-
Companies who support our Site and Services, such as
Shopify.
-
Our payment processors, who collect payment information (e.g.,
bank account, credit or debit card information, billing
address) to process your payment in order to fulfill your
orders and provide you with products or services you have
requested, in order to perform our contract with you.
-
When you visit our Site, open or click on emails we send you,
or interact with our Services or advertisements, we, or third
parties we work with, may automatically collect certain
information using online tracking technologies such as pixels,
web beacons, software developer kits, third-party libraries,
and cookies.
Any information we obtain from third parties will be treated in
accordance with this Privacy Policy. Also see the section below,
Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services.
We use your personal information to provide you with the
Services in order to perform our contract with you, including to
process your payments, fulfill your orders, to send
notifications to you related to your account, purchases,
returns, exchanges or other transactions, to create, maintain
and otherwise manage your account, to arrange for shipping,
facilitate any returns and exchanges and other features and
functionalities related to your account. We may also enhance
your shopping experience by enabling Shopify to match your
account with other Shopify services that you may choose to use.
In this case, Shopify will process your information as set forth
in its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising. We may
use your personal information for marketing and promotional
purposes, such as to send marketing, advertising and promotional
communications by email, text message or postal mail, and to
show you advertisements for products or services. This may
include using your personal information to better tailor the
Services and advertising on our Site and other websites. If you
are an EEA resident, the legal basis for these data processing
activities is our legitimate interest in selling our products,
according to Art. 6 (1) (f) GDPR.
- Security and Fraud Prevention. We
use your personal information to detect, investigate or take
action regarding possible fraudulent, illegal or malicious
activity. If you choose to use the Services and register an
account, you are responsible for keeping your account
credentials safe. We highly recommend that you do not share your
username, password, or other access details with anyone else. If
you believe your account has been compromised, please contact us
immediately. If you are an EEA resident, the legal basis for
these data processing activities is our legitimate interest in
keeping our website secure for you and other customers,
according to Art. 6 (1) (f) GDPR.
- Communicating with You and Service Improvement.
We use your personal information to provide you with customer
support and improve our Services. This is in our legitimate
interests in order to be responsive to you, to provide effective
services to you, and to maintain our business relationship with
you according to Art. 6 (1) (f) GDPR.
Cookies
Like many websites, we use Cookies on our Site. For specific
information about the Cookies that we use related to powering our
store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services
(including to remember your actions and preferences), to run
analytics and better understand user interaction with the Services
(in our legitimate interests to administer, improve and optimize
the Services). We may also permit third parties and services
providers to use Cookies on our Site to better tailor the
services, products and advertising on our Site and other
websites.
Most browsers automatically accept Cookies by default, but you
can choose to set your browser to remove or reject Cookies
through your browser controls. Please keep in mind that removing
or blocking Cookies can negatively impact your user experience
and may cause some of the Services, including certain features
and general functionality, to work incorrectly or no longer be
available. Additionally, blocking Cookies may not completely
prevent how we share information with third parties such as our
advertising partners.
Our website also recognizes the Global Privacy Control (GPC)
signal, which enables you to opt-out of certain uses or
disclosures of your information. If you notify us of your
preference through GPC, we will treat such signal as a valid
request to opt out of sharing / targeted advertising for the
associated browser or device, and, if we are able to associate
the device sending the signal to a Shopify account, we will
apply the opt out request to the account as well. To learn more
about Global Privacy Control, you can visit https://globalprivacycontrol.org/.
Other than the Global Privacy Control, we do not recognize other
“Do Not Track” signals that may be sent from your web browser or
device. How We Disclose Personal Information
In certain circumstances, we may disclose your personal information
to third parties for contract fulfillment purposes, legitimate
purposes and other reasons subject to this Privacy Policy. Such
circumstances may include:
-
With vendors or other third parties who perform services on
our behalf (e.g., IT management, payment processing, data
analytics, customer support, cloud storage, fulfillment and
shipping).
-
With business and marketing partners to provide services and
advertise to you. Our business and marketing partners will use
your information in accordance with their own privacy
notices.
-
When you direct, request us or otherwise consent to our
disclosure of certain information to third parties, such as to
ship you products or through your use of social media widgets
or login integrations, with your consent.
-
With our affiliates or otherwise within our corporate group,
in our legitimate interests to run a successful
business.
-
In connection with a business transaction such as a merger or
bankruptcy, to comply with any applicable legal obligations
(including to respond to subpoenas, search warrants and
similar requests), to enforce any applicable terms of service,
and to protect or defend the Services, our rights, and the
rights of our users or others.
We have in the past 12 months disclosed the following categories
of personal information and sensitive personal information about
users for the purposes set out above in
"How we Collect and Use your Personal Information"
and
"How we Disclose Personal Information":
-
Identifiers such as basic contact details and certain
order and account information
-
Personal information categories listed in the California
Customer Records statute such as basic contact details and
certain order and account information
-
Commercial information such as order information, shopping
information and customer support information
-
Internet or other similar network activity, such as Usage
Data
-
Geolocation data such as locations determined by an IP
address or other technical measures
-
Vendors and third parties who perform services on our
behalf (such as Internet service providers, payment
processors, fulfillment partners, customer support
partners and data analytics providers)
-
Business and marketing partners
-
Affiliates
We do not use or disclose sensitive personal information without
your consent or for the purposes of inferring characteristics about
you.
With your consent we share personal information for the purpose of
engaging in advertising and marketing activities, as
follows.
We have “sold” and “shared” (as those terms are defined in
applicable law) personal information over the preceding 12 months
for the purpose of engaging in advertising and marketing
activities, as follows.
Category of Personal Information
Identifiers such as name, e-mail address and phone number
Business and marketing partners
Commercial information such as records of products or
services purchased
Business and marketing partners
Business and marketing partners
Third Party Websites and Links
Our Site may provide links to websites or other online platforms
operated by third parties. If you follow links to sites not
affiliated or controlled by us, you should review their privacy and
security policies and other terms and conditions. We do not
guarantee and are not responsible for the privacy or security of
such sites, including the accuracy, completeness, or reliability of
information found on these sites. Information you provide on public
or semi-public venues, including information you share on
third-party social networking platforms may also be viewable by
other users of the Services and/or users of those third-party
platforms without limitation as to its use by us or by a third
party. Our inclusion of such links does not, by itself, imply any
endorsement of the content on such platforms or of their owners or
operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not
knowingly collect any personal information about children. If you
are the parent or guardian of a child who has provided us with their
personal information, you may contact us using the contact details
set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have
actual knowledge that we “share” or “sell” (as those terms are
defined in applicable law) personal information of individuals
under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or
impenetrable, and we cannot guarantee “perfect security.” In
addition, any information you send to us may not be secure while in
transit. We recommend that you do not use insecure channels to
communicate sensitive or confidential information to us.
How long we retain your personal information depends on different
factors, such as whether we need the information to maintain your
account, to provide the Services, comply with legal obligations,
resolve disputes or enforce other applicable contracts and
policies.
Your Rights
Depending on where you live, you may have some or all of the rights
listed below in relation to your personal information. However,
these rights are not absolute, may apply only in certain
circumstances and, in certain cases, we may decline your request as
permitted by law.
- Right to Access / Know: You may
have a right to request access to personal information that we
hold about you, including details relating to the ways in
which we use and share your information.
- Right to Delete: You may have a
right to request that we delete personal information we
maintain about you.
- Right to Correct: You may have
a right to request that we correct inaccurate personal
information we maintain about you.
- Right of Portability: You may
have a right to receive a copy of the personal information we
hold about you and to request that we transfer it to a third
party, in certain circumstances and with certain
exceptions.
- Right to Opt out of Sale or Sharing or Targeted
Advertising:
You may have a right to direct us not to "sell" or "share"
your personal information or to opt out of the processing of
your personal information for purposes considered to be
"targeted advertising", as defined in applicable privacy laws.
Please note that if you visit our Site with the Global Privacy
Control opt-out preference signal enabled, depending on where
you are, we will automatically treat this as a request to
opt-out of the "sale" or "sharing" of information for the
device and browser that you use to visit the Site.
- Restriction of Processing: You
may have the right to ask us to stop or restrict our
processing of personal information.
- Withdrawal of Consent: Where we
rely on consent to process your personal information, you may
have the right to withdraw this consent.
- Appeal: You may have a right to
appeal our decision if we decline to process your request. You
can do so by replying directly to our denial.
- Managing Communication Preferences:
We may send you promotional emails, and you may opt out of
receiving these at any time by using the unsubscribe option
displayed in our emails to you. If you opt out, we may still
send you non-promotional emails, such as those about your
account or orders that you have made.
You may exercise any of these rights where indicated on our
Site.
We will not discriminate against you for exercising any of these
rights. We may need to collect information from you to verify
your identity, such as your email address or account
information, before providing a substantive response to the
request. In accordance with applicable laws, you may designate
an authorized agent to make requests on your behalf to exercise
your rights. Before accepting such a request from an agent, we
will require that the agent provide proof you have authorized
them to act on your behalf, and we may need you to verify your
identity directly with us. We will respond to your request in a
timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal
information, please contact us. If you are not satisfied with our
response to your complaint, depending on where you live you may
have the right to appeal our decision by contacting us, or lodge
your complaint with your local data protection authority. For the
EEA, you can find a list of the responsible data protection
supervisory authorities here. International Users
Please note that we may transfer, store and process your personal
information outside the country you live in. Your personal
information is also processed by staff and third party service
providers and partners in these countries.
If we transfer your personal information out of Europe, we will
rely on recognized transfer mechanisms like the European
Commission's Standard Contractual Clauses, or any equivalent
contracts issued by the relevant competent authority of the UK, as
relevant, unless the data transfer is to a country that has been
determined to provide an adequate level of protection.